Terms of Service
1. Acceptance of terms
By downloading, installing, or using the MalParqueao RD application ("the App"), operated by Adonai Garcia under the trade name ViaTechLabs, you accept these terms and conditions in their entirety. If you do not agree with these terms, do not use the App.
This English version of the terms is provided for international users. The Spanish version, available at viatechlabs.com/malparqueao/terms, governs the relationship with users in the Dominican Republic. Both versions describe identical commitments.
2. Minimum age
You must be at least 18 years of age to create an account and use the App. By registering, you represent and warrant that you meet this minimum age. We reserve the right to suspend any account we discover belongs to a minor.
3. Service description
MalParqueao RD is a community-driven platform that allows citizens to report traffic violations in the Dominican Republic through geolocated photos. The App includes a points and ranking system to encourage civic participation. All reports are moderated before being published.
4. Registration and account
To access all features, you must create an account by providing a valid email address. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You must notify us immediately if you suspect unauthorized use of your account.
5. Acceptable use
When using the App, you agree to: report only real and verifiable traffic violations, not publish false, misleading, defamatory, offensive, obscene, or hate-promoting content, not harass or intimidate other users, not use the App for illegal purposes, and respect the privacy of other people in the photos you upload. It is strictly prohibited to publish content that shows people's faces in an identifiable way without their consent, sexual or violent content, or content unrelated to traffic violations.
6. Zero tolerance for objectionable content
ViaTechLabs applies a zero-tolerance policy toward objectionable content and abusive behavior. All submitted content goes through a moderation process before being published. Users can report inappropriate content and block other users directly from within the App. Accounts that publish objectionable content will be suspended or removed without prior notice, and their reports will be removed from the platform. We commit to reviewing reports of objectionable content and acting within 24 hours.
7. User content
By uploading photos, videos, or comments to the App, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content within the platform, as well as on the official social media channels of MalParqueao RD (including Instagram, X/Twitter, and other platforms) for educational, civic awareness, and App promotion purposes. You retain ownership of your original content. When publishing content on social media, we may include the location, type of violation, and photograph of the report, but never your personal contact information. We reserve the right to review, moderate, and remove any content that violates these terms.
8. Points and ranking system
Points are awarded for approved reports and community participation. Points have no monetary value and are not transferable or redeemable for money, goods, or services. We reserve the right to modify the points system at any time.
9. Report moderation
All reports go through a review process before being published on the public map. We reserve the right to approve or reject any report based on our criteria for quality and accuracy. The moderation decision is final.
10. License plates
The App allows recording of vehicle license plates as part of reports. This information is provided voluntarily by users and does not constitute a formal complaint to any authority. ViaTechLabs does not verify the accuracy of reported license plates.
11. Anonymized data and commercial access
ViaTechLabs may offer access to aggregated and anonymized data derived from community reports to third parties through paid subscriptions or other commercial agreements. This data will never include information that allows individual users to be identified: usernames, email addresses, and any other personal identifiers are removed before sharing data. Anonymized data may include locations, types of violations, dates, times, and statistical trends. By using the App, you agree that your reports contribute to these anonymized datasets.
12. Limitation of liability
MalParqueao RD is a citizen-recording tool and does not replace official complaint mechanisms with traffic authorities. ViaTechLabs is not responsible for: the accuracy of reports published by users, actions taken by third parties based on the App's information, data loss, service interruptions, or technical errors.
13. Suspension and termination
We reserve the right to suspend or terminate your account if you violate these terms, without prior notice. You can delete your account at any time from the profile section of the App.
14. Intellectual property
The App, its design, code, logos, and the MalParqueao RD brand are property of ViaTechLabs. Reproduction, distribution, or modification of any element of the App without prior written authorization is prohibited.
15. Modifications
ViaTechLabs reserves the right to modify these terms at any time. Changes will take effect upon being published in the App. Continued use of the App constitutes acceptance of the modified terms.
16. Governing law
These terms are governed by the laws of the Dominican Republic. Any dispute will be submitted to the jurisdiction of the competent courts of Santo Domingo, Dominican Republic.
17. Contact
For questions about these terms, contact us at malparqueaord@gmail.com.